Mattress Care Guide

🛏️ New Mattress Care – Single-Sided

1. Initial Setup

  • Let it air out: New mattresses can have a factory odour (off-gassing). Let it breathe for a few hours in a well-ventilated room.
  • Use a proper foundation: Make sure the base is supportive (e.g. a slatted base with slats no more than 3–4 inches apart). Using a broken or unsupportive base will damage the mattress and will void your warranty/guarantee.

2. Use a Mattress Protector

  • Waterproof and breathable protectors prevent spills, sweat, and allergens from reaching the mattress.
  • Washable and easy to change, unlike the mattress cover itself.

3. Rotate Regularly (Important)

  • For the first 3 months, we recommend you rotate your mattress head-to-toe once a week
  • After the initial 3 months, Rotate head-to-Toe every month.
  • This promotes even wear and helps prevent body impressions.

4. Keep It Clean

  • Vacuum the surface every 1–2 months using a handheld vacuum or upholstery attachment to remove dust and allergens.
  • Spot clean stains with a damp cloth — avoid soaking the mattress.

5. Avoid Sitting on Edges Repeatedly

  • Sitting on the same edge regularly can cause it to compress and lose support.

6. Avoid Jumping or Standing

  • This can damage internal springs or foam layers, reducing the mattress's life.

7. Let It Breathe

  • Occasionally remove the bedding for a few hours to let the mattress breathe and reduce moisture buildup.

8. Follow Manufacturer Instructions

  • Check any tags or warranty documents for brand-specific care advice or restrictions.

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🛏️ New Mattress Care – Double-Sided

1. Initial Setup

  • Let it air out: New mattresses can have a factory odour (off-gassing). Let it breathe for a few hours in a well-ventilated room.
  • Use a proper foundation: Make sure the base is supportive (e.g. a slatted base with slats no more than 3–4 inches apart). Using a broken or unsupportive base will damage the mattress and will void your warranty/guarantee.

2. Use a Mattress Protector

  • Waterproof and breathable protectors prevent spills, sweat, and allergens from reaching the mattress.
  • Washable and easy to change, unlike the mattress cover itself.

3. Rotate Regularly (Important)

  • For the first 3 months, we recommend you rotate and flip your mattress once a week
  • After the initial 3 months, Rotate and flip every month.
  • This promotes even wear and helps prevent body impressions.

4. Keep It Clean

  • Vacuum the surface every 1–2 months using a handheld vacuum or upholstery attachment to remove dust and allergens.
  • Spot clean stains with a damp cloth — avoid soaking the mattress.

5. Avoid Sitting on Edges Repeatedly

  • Sitting on the same edge regularly can cause it to compress and lose support.

6. Avoid Jumping or Standing

  • This can damage internal springs or foam layers, reducing the mattress's life.

7. Let It Breathe

  • Occasionally remove the bedding for a few hours to let the mattress breathe and reduce moisture buildup.

8. Follow Manufacturer Instructions

  • Check any tags or warranty documents for brand-specific care advice or restrictions.